Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
I have used Mark’s team for 7 years. When you call day or night they will get back to you promptly! We have had a yearly contract with them for years at a great price too.
Always quick, professional and affordable. I have been using them for about 6 yrs would never call anyone else!
Positive: Professionalism, Punctuality, Quality, Responsiveness
The day of 98° heat, my AC went out in the middle of the night. I called at 7 am. My family came home to a cool house thanks to a very professional service call. Much appreciated!
I’ve known Mark Rogers for most of my life. I seriously doubt there is a more honest and reputable heat & air service to found anywhere. The staff are punctual on their appointments, the quality of their work is excellent, their recommendations are knowledgeable and their pricing is always competitive and fair. Top notch crew!
Thank you so much for your prompt professional service. You are amazing and I will now be using your team for all my service and maintenance needs.
Update: Our air unit completely quit on us about a week back, I called Mark again and they had my new unit installed in a little over a day. It is working wonderfully. Another job well done!
Nothing worse than having your air conditioner stop working in July! One call to MR Heat and Air and my problems were soon over. Mark came promptly, knew what he was doing, did a quick assessment, left to get a part, returned promptly, and had me up and running in just a couple of hours. He was very professional, courteous, informative, and reasonable. I will use him again although I hope not to have to, and I will surely give him high praises and my full recommendation.
I’ve used Mark for over a year! Anytime we have called he always calls back quickly! I have to say Mark is one of the most professional and value oriented businesses I have ever dealt with. Sooooo much better than the “big name” heating and air companies.
The motor went out in my heater unit in the attic a day before the snow storm. I called and within an hour they showed up and figured out the problem. They found a motor in Hot Springs they delivered and had it all fixed in the same day. Great company and fantastic service.
Mark has been prompt to return calls/texts, even responding to texts well outside normal business hours. He took the time to show me what some problems were on the heater, and how I could take care of them myself. He is fair in his pricing. With respect to customer service, he exceeds all other companies I’ve used.