Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Great service and great people! I will use them again!
The day of 98° heat, my AC went out in the middle of the night. I called at 7 am. My family came home to a cool house thanks to a very professional service call. Much appreciated!
Great craftsmanship. Great people. Love to deal with this company when needed.
Always quick, professional and affordable. I have been using them for about 6 yrs would never call anyone else!
The motor went out in my heater unit in the attic a day before the snow storm. I called and within an hour they showed up and figured out the problem. They found a motor in Hot Springs they delivered and had it all fixed in the same day. Great company and fantastic service.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I’ve known Mark Rogers for most of my life. I seriously doubt there is a more honest and reputable heat & air service to found anywhere. The staff are punctual on their appointments, the quality of their work is excellent, their recommendations are knowledgeable and their pricing is always competitive and fair. Top notch crew!
Mark has been prompt to return calls/texts, even responding to texts well outside normal business hours. He took the time to show me what some problems were on the heater, and how I could take care of them myself. He is fair in his pricing. With respect to customer service, he exceeds all other companies I’ve used.
Thank you so much for your prompt professional service. You are amazing and I will now be using your team for all my service and maintenance needs.
Update: Our air unit completely quit on us about a week back, I called Mark again and they had my new unit installed in a little over a day. It is working wonderfully. Another job well done!
We had an issue with our ac unit today it was installed a few years ago by Mr. Heat and Air. Its a Saturday our ac went out I made a call and they were out here within 45 mins of the call!!!! Did I mention at about 7:30 in the evening? Prompt, friendy and the cost was much MUCH less than I was dreading. I have recommended them to 2 other family members and they say the same. Even the install when done was very reasonable, fast and always friendly! You call anyone else for your heat and air needs well you are missing out! Thank you from the Cruz family!