Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Great craftsmanship. Great people. Love to deal with this company when needed.
Mark has been prompt to return calls/texts, even responding to texts well outside normal business hours. He took the time to show me what some problems were on the heater, and how I could take care of them myself. He is fair in his pricing. With respect to customer service, he exceeds all other companies I’ve used.
Had an issue with my ac and they came quickly. Very nice and super competent. Great result!! Thanks
I have used Mark’s team for 7 years. When you call day or night they will get back to you promptly! We have had a yearly contract with them for years at a great price too.
Thank you so much for your prompt professional service. You are amazing and I will now be using your team for all my service and maintenance needs.
Update: Our air unit completely quit on us about a week back, I called Mark again and they had my new unit installed in a little over a day. It is working wonderfully. Another job well done!
I’ve used Mark for over a year! Anytime we have called he always calls back quickly! I have to say Mark is one of the most professional and value oriented businesses I have ever dealt with. Sooooo much better than the “big name” heating and air companies.
The day of 98° heat, my AC went out in the middle of the night. I called at 7 am. My family came home to a cool house thanks to a very professional service call. Much appreciated!
Mark had one of the best prices. When he came out to give me a quote he just seemed the most knowledgeable person that gave me an estimate. Plus, once they were finished, everything was cleaned and no trash or debris was left behind.
The motor went out in my heater unit in the attic a day before the snow storm. I called and within an hour they showed up and figured out the problem. They found a motor in Hot Springs they delivered and had it all fixed in the same day. Great company and fantastic service.
We had an issue with our ac unit today it was installed a few years ago by Mr. Heat and Air. Its a Saturday our ac went out I made a call and they were out here within 45 mins of the call!!!! Did I mention at about 7:30 in the evening? Prompt, friendy and the cost was much MUCH less than I was dreading. I have recommended them to 2 other family members and they say the same. Even the install when done was very reasonable, fast and always friendly! You call anyone else for your heat and air needs well you are missing out! Thank you from the Cruz family!