Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Always quick, professional and affordable. I have been using them for about 6 yrs would never call anyone else!
Great craftsmanship. Great people. Love to deal with this company when needed.
Thank you so much for your prompt professional service. You are amazing and I will now be using your team for all my service and maintenance needs.
Update: Our air unit completely quit on us about a week back, I called Mark again and they had my new unit installed in a little over a day. It is working wonderfully. Another job well done!
Mark had one of the best prices. When he came out to give me a quote he just seemed the most knowledgeable person that gave me an estimate. Plus, once they were finished, everything was cleaned and no trash or debris was left behind.
Nothing worse than having your air conditioner stop working in July! One call to MR Heat and Air and my problems were soon over. Mark came promptly, knew what he was doing, did a quick assessment, left to get a part, returned promptly, and had me up and running in just a couple of hours. He was very professional, courteous, informative, and reasonable. I will use him again although I hope not to have to, and I will surely give him high praises and my full recommendation.
Had an issue with my ac and they came quickly. Very nice and super competent. Great result!! Thanks
Great service and great people! I will use them again!
Mark has been prompt to return calls/texts, even responding to texts well outside normal business hours. He took the time to show me what some problems were on the heater, and how I could take care of them myself. He is fair in his pricing. With respect to customer service, he exceeds all other companies I’ve used.
The motor went out in my heater unit in the attic a day before the snow storm. I called and within an hour they showed up and figured out the problem. They found a motor in Hot Springs they delivered and had it all fixed in the same day. Great company and fantastic service.
We had an issue with our ac unit today it was installed a few years ago by Mr. Heat and Air. Its a Saturday our ac went out I made a call and they were out here within 45 mins of the call!!!! Did I mention at about 7:30 in the evening? Prompt, friendy and the cost was much MUCH less than I was dreading. I have recommended them to 2 other family members and they say the same. Even the install when done was very reasonable, fast and always friendly! You call anyone else for your heat and air needs well you are missing out! Thank you from the Cruz family!